Frequently Asked Questions
The Answers You Need
What are the payment options?
You can make payment using the following options:
1. Credit Card (Visa/ Rupay/Mastercard and Maestro).
2. Debit Card
3. Net banking (All Indian banks).
4. UPI (Googlepay,Phonepe,Paytm)
once your order is booked it will be dispatched next working day and you will recieve tracking number to your mail.
What is your return /exchange policy?
We promote exchange/return only if you have received wrong product or damaged product with proof of full opening video. And Our team will verify the opening video submitted, complying with our policies and will notify the approval or rejection status of request. If approved, the return request will be processed within 7 business days from the date of delivery of the order
Make sure u contact us immediately if the item is defective, damaged or if you receive the wrong item on the same day of receiving the order, so that we can evaluate the issue and make it right. Make sure you make an opening video as soon as you receive the package to address any issues of damage /wrong item. You can share video in whatsApp +917012316273 and our team will assist you with further proceedings.
Delivery time
Around kerala- 5-7 days working days
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outside kerala around 7-10 working days
And towards north eastern states please expect more as we are sending from kerala distance matters for delivery period
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